Frequently Asked Questions
What is Queenora’s Closet? What is the Ensemble of the Month?
Queenora’s Closet is my opportunity and privilege to share the clothing I love to create, sew and wear. Each month, I will feature an exclusive ensemble that will be only available for a limited time. Every month there will be a limited number of ensemble pieces available for ordering. In addition to a bundled ensemble, the individual pieces will also be available. Each month will feature a different design and that specific design will only be available in its featured month. This business model will give you – the customer – exclusivity in your apparel while allowing me the ability to give the garments and you my full attention.
Do you have garments/items ready to ship immediately?
No. All of my garments/items are custom-made and/or altered individually per order.
Can I order something other than your monthly ensemble items?
Sure. Feel free to reach out here to discuss your custom made garments.
What size can you make?
Your size. The beauty of a custom made garment is that it is tailored to fit you. The key is providing me with proper measurements. I do not accept commercialized sizing. I am making the clothes to fit you – not making you fit the clothes.
How do you know what size to make?
After purchasing, I will reach out to you to get the measurements needed for the garment if they were not initially supplied. All custom made garments will be made according to the measurements provided. It is imperative that accurate measurements are given to ensure proper fit.
How long will it take?
Processing time for ensemble garments is 10-15 business days and begins the business day after payment is received or after confirmation of fabric selection, whichever is later. Rush orders are available for an additional $30 due at time of ordering. Rush orders will have an expedited processing time of 5-7 business days beginning the business day after payment is received or after confirmation of fabric selection, whichever is later. If this timeframe does not work for you, feel free to reach out to discuss an alternative timeframe.
How do you ship?
Full ensemble orders will be shipped via USPS Priority. Individual pieces will shipped using most economical method. Regardless the method used, tracking will be made available.
How can know what you are offering in the future?
Monthly ensembles will be announced on or around the 25th of the previous month on our Facebook and Instagram page. Subscribers to our newsletter will have early access to the products. You can subscribe to the newsletter at the bottom of this page.
Are you legit?
Absolutely! We are registered on the federal, state and local as a single member limited liability company. Sales tax for your garment/ensemble is included into the pricing and will be subject to payment according to Missouri’s origin-based use tax laws.
In addition, we adhere to the Consumer Product Safety Improvement Act (CPSIA) enforced by the U.S. Consumer Product Safety Commission (CPSC) on providing compliant/exempt garments. All materials, fabric, notions, etc. have either passed the required testing/regulations or are an exempt component. Queenora's Closet is registered as a Small Batch Manufacturer and our labeling indicates such.